How to Sign Up to See Your Mail With the USPS

USPS Informed Delivery offers a convenient way to preview daily mail and manage packages. This guide explains how to sign up, what to expect, eligibility requirements, and tips to use the service securely. By following these steps, U.S. residents can quickly access grayscale scans of household mail, track packages, and receive notifications via email or the mobile app. The process emphasizes accuracy of address information, identity verification, and compliance with USPS policies to ensure privacy and reliable delivery reminders.

Eligibility And Steps To Sign Up

Informed Delivery is available to residential street addresses in the United States that receive mail from the USPS. A verified identity check is required, and the service is built for homeowners and renters who want a digital preview of their mail. To begin the sign-up process, follow these steps:

1. Visit the official USPS Informed Delivery sign-up page and create a USPS.com account if one does not exist.
2. Enter the residential mailing address exactly as it appears on mailpieces to confirm eligibility.
3. Complete the identity verification process. This typically involves confirming personal details and may include a momentary security check.
4. Provide an active email address and/or enable USPS Mobile App notifications to receive daily mail previews and status updates.
5. Finish setup by agreeing to the terms and enabling the inbox and package tracking features.

After submission, USPS reviews the information. If approved, the user receives access to daily mail digital previews and package notifications. Access is tied to the verified account and the confirmed address to protect privacy and prevent impersonation.

How Informed Delivery Works

Informed Delivery creates a daily digital envelope preview of mail pieces that are scheduled to arrive. Scans show grayscale images of the front of letter-size mail pieces, along with optional delivery status updates for packages. Key features include:

• Daily Mail Preview: A secure image of each letter’s front, allowing users to see what is arriving.
• Package Tracking: Real-time updates for packages, including delivery status and estimated arrival.
• Delivery Notifications: Email or app alerts that there is mail or a package en route.
• Account Management: A single USPS 123 account can manage multiple addresses if flexibility is needed for vacant properties or secondary homes.

The service does not replace physical mail delivery but complements it by providing visibility and planning insights. It is particularly useful for busy households, caregivers, or those who want to monitor mail from a mobile device.

Privacy, Security, And Data Use

USPS emphasizes privacy and security for Informed Delivery users. Only mail from the registered address will be shown in the digital previews, and access requires identity verification and a USPS.com login. Best practices include:

• Strong Passwords: Use a unique, long password and enable two-factor authentication on your USPS account.
• Device Security: Keep your mobile device and computer secure; sign out after use on shared devices.
• Review Permissions: Regularly review which apps have access to your USPS account and disable any that are unnecessary.
• Profile Management: Update contact information and address if changes occur to maintain accurate delivery previews.

Users should also be aware that Informed Delivery previews are generated from mail scanned by USPS at participating facilities. Some mail may not be previewed if it is non-readable, oversized, or otherwise not scanned. Privacy policies explain how data is used for service performance and security.

Common Troubleshooting And Solutions

While most sign-ups go smoothly, some common issues can arise. Here are practical steps to resolve them quickly:

• Eligibility Not Found: Double-check the address format exactly as it appears on mail, including apartment or unit numbers. If issues persist, contact USPS Customer Service for address validation.
• Identity Verification Fails: Ensure all personal information matches official records. If there are discrepancies, consider using alternative verification methods provided during the process or contact support for assistance.
• Login Problems: Use the “Forgot Password” option to reset credentials and ensure you are not using a cached or outdated session.
• Missing Informed Delivery Inbox: Confirm that you completed all verification steps, and that your account is linked to the correct address. Re-enroll if necessary after a waiting period.
• Delivery Delays in Previews: Some mail may not appear due to scanning limitations or the sender’s mail type. Check the USPS status page for service advisories in your area.

Tips For A Better Informed Delivery Experience

Enhance usability and security with these practical recommendations:

• Set Preferences: Customize notification methods to receive mail previews via email, app alerts, or both. Consider multiple channels for reliability.
• Link Households: If multiple residents share a mailbox, each person can benefit from individual account access to manage mail previews and package alerts.
• Monitor Packages: Use the package tracking feature to estimate delivery windows and coordinate signature requirements or anticipated delivery times.
• Plan For Absences: Use previews to determine if someone is available to receive deliveries or if alternate arrangements are needed.
• Security Mindset: Notify USPS immediately if the account is compromised or if you notice unfamiliar activity around your delivery notifications.

Maintaining A Smooth Sign-Up Experience

To maintain uninterrupted access, keep your USPS account information current. Regularly review and update your contact email, phone number, and physical address. Periodic verification helps ensure the accuracy of mail previews and reduces the likelihood of access issues. For users with seasonal residences, pay attention to address status and re-verify if a property becomes temporarily vacant to maintain service continuity.